Shipping Policy

1. Overview

Zion Crest Global provides shipping and logistics coordination for international export orders, ensuring efficient shipment planning, proper documentation, and reliable delivery arrangements.

2. Shipping Coverage

We serve international markets across Asia, Africa, Europe, North America, South America, and Australia, subject to destination-specific regulations and shipping availability.

3. Shipping Methods

We facilitate Sea Freight (FCL & LCL), Air Freight, and multimodal transportation based on order volume, product type, delivery requirements, and mutual agreement.

4. Incoterms & Responsibilities

Shipping terms such as FOB, CIF, EXW, and DAP are mutually agreed upon before order confirmation. Freight, insurance, and customs responsibilities are determined according to the applicable Incoterms.

5. Delivery Timelines

Estimated delivery schedules are communicated during order confirmation and may vary due to customs clearance, port congestion, weather conditions, or unforeseen logistical circumstances.

6. Shipping Documentation

We coordinate essential export documents, including Commercial Invoice, Packing List, Bill of Lading or Airway Bill, Certificate of Origin, and other product-specific certificates as required.

7. Customs & Import Compliance

We coordinate shipments in accordance with applicable Indian export regulations. Buyers are responsible for destination-country import requirements, customs duties, taxes, and necessary clearances.

8. Packaging Standards

Products are packed with appropriate export packaging to maintain quality and safety during transportation. Special packaging, labelling, or branding requirements must be agreed upon before order confirmation.

9. Freight Insurance

Freight insurance can be arranged based on buyer requirements and agreed shipping terms. Insurance coverage and responsibilities will be confirmed before shipment.

10. Tracking & Updates

Shipment details and available tracking information are shared with buyers after dispatch. We coordinate with logistics partners to provide updates on shipment progress and delivery status.

11. Damaged or Lost Shipments

Any shipment damage, shortage, or loss should be reported promptly with supporting documents and photographs. Claims will be handled according to the agreed insurance coverage, carrier terms, and applicable contractual conditions.

12. Contact Information

For shipping-related enquiries or assistance, please contact us:

Company: Zion Crest Global
Email: zioncrestglobal@gmail.com
Phone: +91 9994671208
Location: India