Terms & Conditions

1. Business Scope

Zion Crest Global operates as an Indian export and sourcing company, connecting reliable Indian suppliers and manufacturers with international buyers. We facilitate product sourcing, quality coordination, procurement, export documentation, and shipment assistance to support seamless international trade.

2. Orders & Acceptance

All orders are subject to confirmation and acceptance by Zion Crest Global. Orders will be processed based on product availability, agreed specifications, pricing, and mutually accepted terms. We reserve the right to decline or cancel orders in cases involving supply limitations, regulatory restrictions, compliance concerns, or payment-related issues.

3. Pricing & Payment Terms

All product prices are subject to market fluctuations, sourcing costs, currency variations, and other applicable commercial factors. Payment terms, including advance payments, Letter of Credit (LC), or other mutually agreed arrangements, will be communicated and confirmed before order processing. Any additional charges, where applicable, will be informed to the buyer in advance.

4. Shipping & Delivery

Zion Crest Global coordinates export shipments in accordance with mutually agreed delivery terms. Estimated delivery schedules may vary due to production timelines, transportation, customs clearance, port operations, weather conditions, or other unforeseen circumstances. We strive to ensure timely coordination and transparent communication throughout the shipping process.

5. Product Quality & Compliance

We are committed to maintaining quality standards through careful sourcing, product evaluation, and quality checks at relevant stages. Products are supplied according to the specifications and requirements mutually agreed upon with buyers. Buyers are responsible for verifying applicable import regulations, certifications, labelling requirements, and compliance standards in their respective countries.

6. Limitation of Liability

Zion Crest Global shall make every reasonable effort to ensure reliable sourcing, quality coordination, and smooth export operations. However, we shall not be held responsible for indirect, incidental, or consequential losses arising from circumstances beyond our reasonable control, including third-party service interruptions, regulatory changes, or unforeseen logistical disruptions.

7. Returns, Replacements & Refunds

Due to the nature of international trade and customised orders, returns and replacements are subject to prior mutual agreement and the specific terms of each transaction. Any concerns regarding product quality, quantity, or specifications must be communicated within the mutually agreed inspection or claim period, along with relevant supporting evidence. Refunds or replacements, where applicable, will be evaluated on a case-by-case basis in accordance with the agreed contractual terms.

8. Intellectual Property

All content displayed on the Zion Crest Global website, including text, images, graphics, logos, designs, and branding elements, is the property of Zion Crest Global or its respective content owners. Any reproduction, distribution, modification, or commercial use without prior written permission is strictly prohibited.

9. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising in connection with our business transactions or website usage shall be subject to the jurisdiction of the competent courts in India.

10. Contact Information

For enquiries, clarifications, or assistance regarding these Terms & Conditions, please contact us:

Company: Zion Crest Global
Email: zioncrestglobal@gmail.com
Phone: +91 9994671208

Location: India

We value transparency, trust, and long-term business relationships with our customers and partners.